Where is my free Samsung Galaxy Watch 4?

[RjSoon]

I am so much disappointed with Samsung. I was so enticed of its free Samsung Galaxy Watch 4 if I buy its Samsung Galaxy S22 Ultra. So, I bought that phone instead of my dream phone in Vivo. An employee at a Samsung Store told me that I could have the said watch within 10 days after I purchased the Samsung Galaxy S22 ultra on August 8. Unfortunately, up until now, I still do not have the watch. So disappointing. I feel that I am being scammed.

[Khaled75]

Call the hotline about this. Hotline: #425299

[RjSoon]

Thanks. I will

[butete]

+1 call the hotline or better yet pass by the samsung experience store and query the watch, most likely the watch is rrady there ans delayed only by logistics.

[jamesrred]

What was your Vivo dream phone?

[RjSoon]

Supposedly, I am contented with Vivo x80 Pro as I stopped focusing on the new trends in the mobile world. I was an Apple user before and I bought all its devices to experience its ecosystem. I stopped for some reasons. I wanted to experience "real life experience" if you know what I mean. However, when Samsung convinced me of the free watch, my old habit kicked in. I decided to experience the "ecosystem" of Samsung. After I bought the phone thinking that I would have a free watch, I bought its earbuds pro 2, a Samsung Tablet, LED view cover, and other accessories. To my dismay, I still do not have the watch. So disappointing.

[jamesrred]

Have you tried to follow up the store in which you bought your device? They should give you an advice to why it is delayed.

[RjSoon]

Yes. One of the employees gave me her number for the follow-up. I have been asking her of the status of the redemption for weeks, she always replied that the shipmemt is still pending until she ended up seenzoning me.

[jamesrred · Accepted solution]

You can call the hotline #GALAXY then and follow up there. Sometimes talaga according to a Moderator, may delay sa shipments or stocks.

[RjSoon]

Thanks po