FraserSeaway
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07-21-2021 12:35 PM in
Tablets
Please advise on new A7 tablet's screen polarization conflict with sunglasses. Never had a problem with A6 tablet.
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Georgine
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08-07-2021 07:28 AM in
TabletsHi, please check if there is any new update, we suggest you go for backup and reset. Here are the steps to backup your data:
Backup from Samsung account--Apps > Settings > Cloud > Backup > Select the data > Back up now.
Backup from Google account--Apps > Settings > Backup and reset.
Here are the steps for factory reset, settings>>General management>>Reset>>Factory data reset>>Scroll down to the bottom and tap on Reset>> Delete All.
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