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Original topic:

Edge Panel bug

(Topic created on: 06-28-2021 08:44 PM)
Carlo18
Active Level 5
Options
Tablets
So guys I just recently updated my device to One UI 3.1. And i noticed a bug on Edge Panel, so when the Edge Panel is in the right side of the screen, I cannot see it, But I can still open it if I remember it's position. But it's hard to know what it's position since I'm using gesture navigation. I tried adjusting the settings of it but it's still not showing up. Meanwhile when it's positioned on the left side I can see it. I already tried resetting my device setting, clearing it's cache partition, and restarting. I'm posting this since I'm more comfortable on swiping on the right side then on the left side. Any ideas on how to fix this? Thanks!
4 Comments
Harri_s95
Active Level 10
Tablets
Did you try to Clear Data the Apps Edge.
Carlo18
Active Level 5
Tablets
I just tried it now, but it still occurs.
TeamGalaxyEvflor
Moderator
Moderator
Options
Tablets

Hello there, Carlo18! Thank you so much for reaching with us. What I can suggest you to do is to put your device to Safe Mode for 6-8 hours. Notice if the bug still occurs, if yes, it may cause by the third party applications that you have in your device. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM) or via CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH 

I hope it works! Have a nice day ahead and stay safe! 

Carlo18
Active Level 5
Tablets
Okay thanks for your advice.