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06-28-2021 11:37 PM in
TabletsHello there, Carlo18! Thank you so much for reaching with us. What I can suggest you to do is to put your device to Safe Mode for 6-8 hours. Notice if the bug still occurs, if yes, it may cause by the third party applications that you have in your device. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM) or via CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH
I hope it works! Have a nice day ahead and stay safe!
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06-29-2021 12:06 AM in
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