Original topic:

Email synchronisation turned off

(Topic created on: 10-31-2024 06:06 PM)
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rosemaryanne
Beginner Level 2
Options
Tablets
Suddenly my tablet tells me synchronisation for emails has been turned off and I don't know how to fix it.
2 REPLIES 2
Troubadour
Expert Level 2
Tablets
I think this is a YouTube or Google problem. That's how I solved this a few weeks ago (forgotten what I did). I presume you are using gmail/Google account.
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Protonumus
Active Level 10
Tablets
To access Samsung email synchronization settings, follow these steps:

1. Open the Settings app:

Swipe down from the top of your screen to access the notification panel.

Tap the gear icon to open the Settings app.

2. Go to Accounts and backup:

Scroll down and tap on "Accounts and backup."

3. Manage Accounts:

Tap on "Manage accounts."

Select your email account:

Tap on the email account you want to manage.

5. Sync Settings:

You'll see options to control the sync settings for your email account. 

These may include:

Sync Schedule: You can choose to sync manually, automatically at intervals, or when new emails arrive.

 Sync Frequency: Adjust how often your device checks for new emails. 

Sync Data Types: Select which types of data to sync, such as emails, contacts, and calendar events.

Additional Tips:

Enable Auto Sync: For automatic syncing of all your accounts, go to Settings > Cloud and accounts > Accounts, tap the three dots for "More" options, and enable "Auto sync."

Check Sync Status: You can check the sync status of your email account by looking for a sync icon in the notification bar or within the email app itself.

Troubleshoot Sync Issues: 

If you're experiencing sync problems, try disabling and re-enabling the sync for your account. 

You can also check your network connection and ensure that your email server settings are correct.

By following these steps and adjusting the sync settings to your preferences, you can optimise your Samsung device's email synchronisation experience.