Galaxy Tab S8 Ultra - Back plastic strip defect?

[Nitram556]

Hello all,

First post here. 

First of all, I want to state how impressed I am with my new Galaxy Tab S8 Ultra received on March 14. I was an iPad Pro user and got amazed at the data transfer easiness as well as all the functionalities of this tablet. Great overall experience!

Now, purpose of my post, I noticed that on the back of the tablet, where the plastic strip for the SPen is located, a small section of that strip is not properly recessed (picture attached). Was wondering if that could be a manufacturing defect? The tablet works great but I now find this issue annoying to the overall great physical aspect experience of the tablet.

Contacted support through chat and also sent pictures. The response was that this was not a defect but a change to allow the SPen to better hold on to the back of the tablet.

Can I ask Ultra tablet owners to look at the plastic strip located at the back of their tablet and confirm if they have the same issue or not?

Thanks,

Martin

[Helenna]

Hi, It doesn't look normal.

We request you to contact the place of purchase and they will help you with the further options.

[Nitram556]

Thanks Helenna, this is what I thought too. I bought my Ultra tablet on the Samsung.ca website, guess I will need to contact them again through the online chat.