Amazing day Rodsan! Jan here, Samsung moderator. Thank you for sharing your concern here in the Samsung members community. In regards to this, have you managed to do the pre required steps prior to using your TV Plus Go?. If those steps won't work, please try to contact the app provider to isolate the issue and call us afterwards. Here are the numbers you can use to reach us #GALAXY [#425299] or (02) 8-422-2177 [Standard Landline]. Our friendly technical team will be glad to assist you. Please do hit us back here with an update once the issue has been resolved. Stay safe and have a great day!
