Original topic:

Hello

(Topic created on: 01-11-2022 03:06 AM)
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verdaisil
Active Level 4
Options
Tablets

 Hi

i am new to this forum. Could you please tell me how to submit a bug report over the internet?

So thanks. 

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1 Solution


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Solution
RedDogRabbit
Expert Level 5
Tablets

You should be able to send a Bug Report, enabling Developer Options from About Phone. Go to Settings > About Phone > Software Information & click on the Build Number 7 times to enable Dev Options & Click on "Bug Report".

Then you have two options, Interactive Report or Full Report.

Then you SHOULD be able to upload the Report to your Cloud account & share the link to the browser version of Samsung Members ⚠ BUT you should send it by PRIVATE MESSAGE as you want to protect your privacy ⚠️

Really sending the Bug Report through the Samsung Members app is a better choice! 

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7 REPLIES 7
Tablets
Welcome to the Samsung Members Community Canada where we assist each other with any suggestions or troubleshooting issues with our mobile devices. Great to have you on board with us 😀😀😀😀
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verdaisil
Active Level 4
Tablets

So thanks. 

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RedDogRabbit
Expert Level 5
Tablets

Using the Samsung Members app Click on "Get Help" & Scroll down to "Send Feedback" & "Error Reports".

 

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verdaisil
Active Level 4
Tablets

Only I do not enter from the application, I enter the forum via the Samsung internet. How can I send a bug report through the browser?

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Solution
RedDogRabbit
Expert Level 5
Tablets

You should be able to send a Bug Report, enabling Developer Options from About Phone. Go to Settings > About Phone > Software Information & click on the Build Number 7 times to enable Dev Options & Click on "Bug Report".

Then you have two options, Interactive Report or Full Report.

Then you SHOULD be able to upload the Report to your Cloud account & share the link to the browser version of Samsung Members ⚠ BUT you should send it by PRIVATE MESSAGE as you want to protect your privacy ⚠️

Really sending the Bug Report through the Samsung Members app is a better choice! 

verdaisil
Active Level 4
Tablets

So thanks 😊

Georgine
Moderator
Moderator
Options
Tablets

Hi, we request you to follow the suggestions provided by RedDogRabbit. 

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