Original topic:

i can’t fix google play store error and i can't install it too . my son delete

(Topic created on: 03-05-2021 10:40 AM)
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omarrayyan
Beginner Level 4
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My son delete play store app and I can't install it there's error 

 

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7 Comments
RedDogRabbit
Expert Level 5
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How did your son manage to delete a system app?

What phone & operating system do you have? 

When you go to settings > apps the Play Store should still be installed.

Can you post a screen shot of the error & Settings > Apps > Play Store? 

keagan
Moderator
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Hi omarrayyan, Please get back to us with the details as mentioned by RedDogRabbit. Please note that you may not be able to uninstall some apps such as the play store which are part of the operating system.

Cassidy
Expert Level 5
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to continue @RedDogRabbit's answer,
when you find Google Play Store in the Apps, Click on it,
Now click on Storage and clear cache and data from there
Force stop and restart your device


Screenshot_20210305-133330_Settings_30130.jpg

Screenshot_20210305-133445_Settings_30134.jpg

Screenshot_20210305-133358_Settings_30132.jpg

Screenshot_20210305-133309_Settings_30128.jpg

asifakberali
Active Level 8
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Your son is a genius. How did he even manage to delete Google Play? It's the system app. 😁😂
omarrayyan
Beginner Level 4
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thanks for help guys
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keagan
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Hi omarrayyan, Are you able to get back to the play store application? Is the issue got resolved?

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Cassidy
Expert Level 5
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Does it work now ?
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