Original topic:

I,m back! Can u help me get the internet to work

(Topic created on: 07-30-2021 05:09 PM)
EmilyAnn
Active Level 4
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Sorry I haven't talked in a while because the internet wasn't working donu know how to make it work?
9 Comments
Tallman
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You can connect to WiFi or use Carrier's data plan.
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EmilyAnn
Active Level 4
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Ok thx
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Tallman
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What is your actual problems? Is your WiFi connected? Do you have data plan?
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EmilyAnn
Active Level 4
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I don't have data but everyone I go to some where there is internet but sometimes it kicks me off
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Halston
Moderator
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Hi EmilyAnn,
As mentioned by Tallman, the internet is working on a device by connecting it with the active WiFi network or mobile data.
Do you have an active WiFi internet connection or mobile data? If yes, please perform the reset network settings on your device and check if it works fine.
Go to Settings > General management >Reset> Reset network settings> Reset settings.
This will reset all network settings, including those for Wi-Fi, Mobile Data, Bluetooth

Then, follow the steps below to connect with the WiFi connection.
Go to settings> Connections> Wifi> Activate > Select a WiFi network as per your wish in the Available networks list and follow the on-screen instructions.
When connecting make sure the devices are within 10-15 meters of each other.

Thank you Tallman for your information.

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EmilyAnn
Active Level 4
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Thanks but I tried that already but thx for trying
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Young_Trouble
Active Level 4
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Have you tried talking to your wifi company like Roger's and bell
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Young_Trouble
Active Level 4
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If you talk to them they may be able to help you.
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EmilyAnn
Active Level 4
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Ok I will try thank u
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