Original topic:

Outlook Crashing on Samsung Tablets

(Topic created on: 04-15-2020 02:43 PM)
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japander
Beginner Level 2
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Tablets

For the past week, we have been seeing issues with Outlook Crashing on our Tablets.  It seems to be only on tablets and have not reproduced it on a Phone.  The tablets we are using at work are the Tab A 8.0 and I have a personal Tab S6.  Outlook crashing on any of those when opening a message or clicking on the 3 dots to expand the message if you are in threaded mode.  The version this started with is 4.1.59.  We see that the newer version is out on the Play store (4.1.6), but that seems to be even worse.  I see this issue on 3 separate accounts on both Tablets.  Microsoft says they are unable to recreate the issue even though we gave them the specifics.  The only thing we don't know is what tablet they are testing on.  All 30,000 of our tablets at work are Samsung Tab A's.

 

Anyone else seeing this with the outlook client?

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Kinsley
Moderator
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Tablets

Hi @japander,

Please report the bug issue to the app developers. So that they can work on it and fix this issue.

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