Pairing

[Rustyman]

Why won't my A8 pair with JBL buds?

[Samsung_Ruby]

Hi Rustyman,

The BT connection to a 3^rd party accessory might relate to multiple factors. Some basic checks need to be done, eg: Can the A8 pair with other Bluetooth devices? What is the requirement for JBL Buds BT connection?

More details need to be confirmed to isolate the issue. We suggest you contact our call centre or visit one of the Samsung Studios for further checks.

Thanks! The Samsung Team

[Rustyman]

Many thanks. I did a reset on the comms data and that fixed it.