Reedem

[Benbañas]

Im having hard time to redeem my samsung s8 ultra keyboard? Its 15days already... anyone can help? I already email members.au@samsung.com and promos.au@samsung.com no one reply.

Promotion
Galaxy Tab S8 Series Pre-Order Promotion

Model
Galaxy Tab S8 Ultra 5G

STATUS HISTORY

Status Updated Date
Validation Completed15/03/2022 16:39
Customer Updated15/03/2022 15:53
Incorrect Attachment15/03/2022 15:16
Customer Updated 09/03/2022 21:29
Incorrect Attachment 09/03/2022 09:36
Customer Updated 05/03/2022 07:54
Incorrect Attachment 04/03/2022 15:32
Submitted 03/03/2022 21:59

[butete]

i reckon your from the land down under?

how about dm samsubg fb page

[Bern2Hell]

I suggest you call their hotline. Also I suggest you remove the "Redemption No." for your own data privacy safety.

MOBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
Available 24/7

LANDLINE: PLDT Toll-free: 1-800-10-726-7864
Globe Toll-Free: 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)

LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

[Benbañas]

I already call galaxy hotline all they say is wait because its for redemption department concern.

[Bern2Hell]

Alright, just give them a little more time. When I redeemed my freebie for my N20 Ultra 5G it took them a month or more die to the lockdown. So probably yours is also on it's way. 😊

[Benbañas]

Update still no update with samsung 😡😡😡😡😡😡😡

[marjmarj]

Hi,

I'm from the Philippines and I pre-ordered the Samsung Galaxy Tab S8 at the Samsung Experience store in Cebu. But, as of now the store is saying that the keyboard and buds is not yet available. Also, I have hard time redeeming the Microsoft 365 and YouTube premium. It always says incorrect attachment. I emailed the redem redemptionph@partner.samsung.com but, naah i think no one's present. 

The hassle for customers to claim their "FREE" bundle, is it worth it? Or just Samsung's gimmick? Trying to waste your time to follow up but then the end of redemption is coming near on May 4. Is it worth it? 

I'm disappointed with Samsung's after care services