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09-11-2024 06:23 PM in
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09-11-2024 06:32 PM in
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09-11-2024 06:37 PM in
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09-11-2024 06:55 PM in
TabletsHey opera02,
Have you tried plugging the OTG dongle into another phone to see if it works?
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09-11-2024 11:45 PM in
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09-15-2024 05:21 PM in
TabletsHey opera02,
You can try running a diagnostics test targeting your USB port via the Samsung Members app (Support > Phone diagnostics). This will allow you to see if there are any detectable issues you may need to address.
Alternatively, you can bring your device to a Samsung Service Center for diagnosis or repair, should you need it. When you do visit a Service Center, please remember to bring the OTG in question as well so they can rule out any issues with it.
Hope this helps - keep us updated!