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Original topic:

Samsung otg issue?

(Topic created on: 09-11-2024 06:23 PM)
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opera02
Active Level 1
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Tablets
Hello everyone my Samsung tab A8 (2021) the otg feature is missing right now is anyone know how to activate it?I searched it on my settings but no result founded.i have an otg before I did not update the software but when I turn to ui 6.1 the otg suddenly vanished I'm using otg before the update.i already emailed Samsung contact support but they said that it's commonly issue........so is anybody know how to activate?I'll try it guys.just comment what method should I do.
5 Comments
jamesrred
Expert Level 1
Tablets
Just insert your flashdrive and OTG should work instantly.
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opera02
Active Level 1
Tablets
Yeah the otg is connected.....but now my secondary problem is the USB connector disconnecting and reconnecting.....
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TeamGalaxyDD
Moderator
Moderator
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Hey opera02,

Have you tried plugging the OTG dongle into another phone to see if it works?

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opera02
Active Level 1
Tablets
Yeah it's working on another phone
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TeamGalaxyDD
Moderator
Moderator
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Tablets

Hey opera02,

You can try running a diagnostics test targeting your USB port via the Samsung Members app (Support > Phone diagnostics). This will allow you to see if there are any detectable issues you may need to address. 

Alternatively, you can bring your device to a Samsung Service Center for diagnosis or repair, should you need it. When you do visit a Service Center, please remember to bring the OTG in question as well so they can rule out any issues with it.

Hope this helps - keep us updated! 

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