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05-06-2025 08:09 PM in
TabletsI'm on my own secure private network. I turned "Auto protect Wi-Fi" to On, and set it to "Public Wi-Fi protection only". I thought the next time I connect to a public network, Secure Wi-Fi would start protecting me automatically. The next day, I went into Protection Activity, and noticed that Secure Wi-Fi had been on the whole time, even though I'm on a private (not public) network.
Shane.

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05-07-2025 06:49 AM (Last edited 05-07-2025 06:50 AM ) in
TabletsHi Shane,
Could you please let us know what is the model number of your device?
If you've set Secure Wi-Fi to "Auto protect Wi-Fi > Public Wi-Fi protection only," it should not activate while connected to a secure private network. If you're seeing Secure Wi-Fi enabled on your home connection, it may be due to a misclassification or a software issue.
Here are a few things you can try:
Check your network classification: Go to Settings > Connections > Wi-Fi > Your Network > Gear Icon, and verify whether it's being treated as a public network.
Reset Secure Wi-Fi settings: Navigate to Settings > Apps > Show system apps > Secure Wi-Fi > Storage, then Clear Cache and Data. Reopen the app and reconfigure your preferences.
Manual Control: As a workaround, you may want to disable Auto Protect and enable Secure Wi-Fi manually when using public networks, until a future update resolves the behavior.
If the issue persists, we recommend submitting an error report via Samsung Members > Support > Error Reports > Network > Secure Wi-Fi, so the development team can investigate.
Thank you.
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05-07-2025 06:54 AM in
Tablets