Original topic:

Smart case

(Topic created on: 07-30-2021 06:20 PM)
JohnM
Active Level 2
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Tablets

Hi

Just bought a Procase for my tab S3

 It is suppose to shut off the tablet (sleep) when cover closed. It does not do it. Anothe case (Finite) had the same issue so am wondering if it is maybe the S3 tab itself. Any thoughts?

 

Thanks John

1 Comment
Halston
Moderator
Moderator
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Tablets

Hi JohnM,
Please make sure that the tablet is updated to the latest version.
Go to Settings> Software updates> Download and Install> Download.

Please note that Samsung always recommended using the original Samsung accessories to get a better experience as we do not have tested information with the third-party accessories.
You can purchase the original accessories for your tablet from SamsungCanadaparts.com or Samsung authorized stores(Ex: Bestbuy, Videotron, Staples, Telus etc...)

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