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Original topic:

Tab a7 Lite users be ready

(Topic created on: 04-05-2023 06:16 PM)
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Jhon1218
Active Level 3
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Tablets
Tab a7 Lite one UI 5.1 is coming in Phillipines 
The last update of tab a7 lite

image

3 Comments
TeamGalaxyRene
Moderator
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Tablets

Hello Jhon1218,

Thanks for patiently waiting while sharing the screen of the Samsung Galaxy Tab A7 Lite while downloading the latest software updates, One UI 5.1.

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Jhon1218
Active Level 3
Tablets
How to minimize lag in tab a7 lite
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TeamGalaxyRene
Moderator
Moderator
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Tablets

Hello Jhon1218,

You may do the following after checking for and downloading the latest software updates, if there are any.

Clear Cache Partition.
 
Step 1. Turn off your phone.
 
Step 2. Plug in the USB cable via PC or Type-C earphones (in case its USB-C to USB-C).
 
Step 3. Then press and hold Power and Volume up buttons.
 
Step 4. Release the power button. When the recovery screen shows up, release the volume up button.
 
Step 5. Navigate to and select Wipe cache partition (Volume up and down is for highlighting options and power is to select).
 
Step 6. Navigate to and select Yes.
 
Step 7. Press the power button to select Reboot system now.
 

If that doesn't fix the problem, you may submit an error report through the Samsung Members app as follows:

 

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Slow Device".

Step 4. Describe the problem in details and SEND.

 

How to submit an error report on Samsung Members app? | Samsung PH

For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
 
Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!
 
Stay safe and have a nice day ahead! Thanks for contacting Samsung.

 

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