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04-05-2023 06:16 PM (Last edited 04-21-2023 05:33 PM ) in
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04-05-2023 10:03 PM in
TabletsHello Jhon1218,
Thanks for patiently waiting while sharing the screen of the Samsung Galaxy Tab A7 Lite while downloading the latest software updates, One UI 5.1.
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04-06-2023 12:33 AM in
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04-06-2023 12:48 AM in
TabletsHello Jhon1218,
You may do the following after checking for and downloading the latest software updates, if there are any.
If that doesn't fix the problem, you may submit an error report through the Samsung Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Slow Device".
Step 4. Describe the problem in details and SEND.
How to submit an error report on Samsung Members app? | Samsung PH
For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html