Original topic:

Tab S6 Call and text on other devices broken after last update

(Topic created on: 06-05-2021 04:53 PM)
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Sahara1825
Beginner Level 2
Options
Tablets
The feature stopped working and was unable yo turn it on after the last update. Called support and they were unable to figure it out!! Anyone experiencing the same?
4 Comments
Vic20
Active Level 10
Tablets
Try wiping the cache partition. Power off the device. Press and hold both volume up and power button until the Android Recovery Console displays. Use the volume buttons to navigate and power button to select. Once you wipe the cache partition, reboot.

On the latest update and the function still works without any issues.
Halston
Moderator
Moderator
Options
Tablets

Hi Sahara1825,
Please perform the wipe cache partition of the device by following the steps provides by Vic20 and get back to us with the results.
Thanks Vic20 for your information.

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Qwkplay
Beginner Level 2
Tablets
I couldn't get this solution to work for my S6 so I did a full backup and factory restore. That fixed the call & text not working for me.
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MJA
Beginner Level 2
Tablets
I did the full backup and factory reset and it worked for me also. I also couldn't do what Vic20 suggested.
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