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06-19-2022 11:02 AM in
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06-19-2022 11:22 AM in
TabletsTry check is there any new application you installed lately? Random restart might be due to the poor quality of the application (try uninstalling those application you don't use).
If the problem still occur, then you might need to perform a software update, factory reset, or turn on Safe mode to determine if an application is causing the issue (guess you can google the steps on how to do that). Remember to save all your works if you do a factory reset.
If the problem still there, try to contact Samsung Support team first before you go visit them. The worst case is to visit Samsung Center for their advice.
* If your tablet is still under warranty, go direct to the Samsung Center for advice.
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06-19-2022 11:26 AM in
TabletsBefore 1 update and android 12, my tab works flawlessly without any issues. After those update it caused my tab to freeze up often after few web browsing and sometime just reboot itself, even factory reset also doesnt help much.
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06-19-2022 11:48 AM in
TabletsI guess your tab S6 lite is year 2020? If yes, i guess the warranty should end. But is no harm to contact Samsung Support for their advice. Guess the issue is due to the Android 12 update on your tablet.
FYI Android 12 use up quite a lot of memory and if the device is like 2 years ago, it might be supported but it will cause a lot of problem like slow/ freeze, etc.
If you are using the tab S6 lite (2022), that will be surely under warranty which you can claim most of the benefit. No idea Malaysia release this tablet yet or not.
But yes, try give them a call or visit them. Guess that is the only choice.
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06-19-2022 01:55 PM in
Tabletsseems... no freezing or reboot so far.. fingers crossed
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06-21-2022 10:23 AM in
Tabletsguess found the culprit...the virtual ram plus caused random freezing and reboot
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06-21-2022 12:07 PM in
TabletsGlad it the problem is solve. Happy to hear that.
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01-26-2024 04:11 AM in
TabletsNeither the factory reset nor the hunt for the mysterious faulty app brought about any improvement: only by deactivating the useless virtual memory, did I definitively solve the problem of restarts and freezes that I had been having for months and months!
