Resolved! Solved

Original topic:

Tab S6 update trouble

(Topic created on: 03-19-2021 05:44 AM)
1023 Views
Slingy
Active Level 1
Options
Tablets
The latest update last week for he Tab S6 removed the option to unmount an USB.
It now requires to do a "Power Off" removed theUSB and Restart
0 Likes

3 Solutions


Accepted Solutions
Solution
Cassidy
Expert Level 5
Tablets

Please click on Internal device if you want to unmount it like in your first picture...Open Device Care/ Storage / click on the 3 dots at the right top corner...Advanced is there...unmount tooClick on the 3dots at the right top of screenClick on the 3dots at the right top of screen

View solution in context

Solution
Cassidy
Expert Level 5
Tablets

@Slingy

I am happy than it's finally resolved. Have a nice..night :)

 

Be sure to click “✓ Accept as Solution” when you find an answer that suits you. It helps other people with the same query. To do it, you have to click on the 3 dots at the right of my  answer  and click on " Accept as Solution "

View solution in context

0 Likes
Solution
Cassidy
Expert Level 5
Tablets

This forum is the better place if you need help...Next time you'll know it ...

View solution in context

0 Likes
18 Comments
Cassidy
Expert Level 5
Tablets
Are you sure ? Can you take me a screenshot please ?
you check in Device Care/ Storage/Advanced ?
0 Likes
Slingy
Active Level 1
Tablets
Thanks, even the support agent from Samsung, who took over control of the Tablet, could not find it.
I have always used: Settings/Storage/Advanced and then "unmount"
This no longer exists..
I will post a screen shot
0 Likes
Slingy
Active Level 1
Tablets
This is the screen one gets for storage. THE Advance option is no longer there.
In other to unmount one has to power off. When the USB is removed without "unmounting" a warning and error message pops up to Power Off

20210319_091548_8421.jpg

0 Likes
Cassidy
Expert Level 5
Tablets

Click on the 3 dots at the right top of screen , Advanced is there

0 Likes
CHMultimedia
Expert Level 5
Tablets
I've just tried and I was able to dismount a USB drive on my Tab S6. Can you tell us more about the USB device you're trying to connect?
0 Likes
Slingy
Active Level 1
Tablets
Do you have the latest update March 15.
Here is a picture of the Software information.
Have using an OTG USB for years and never had a problem "unmounting" until this week. Also no problem with my 3 previous TAB S's

20210319_094608_8422.jpg

0 Likes
CHMultimedia
Expert Level 5
Tablets
Yes, I am using the latest version. I have both access to dismounting from "Advanced" and from the notification panel.
0 Likes
Valeriya
Moderator
Moderator
Options
Tablets

Hi, Please connect the OTG USB on your tablet and click on three dots at the right top of the screen as mentioned by Cassidy and please share the screenshot.

0 Likes
Slingy
Active Level 1
Tablets
This what I get when clicking on "storage"

Screenshot_20210319-200139_My Files.jpg

Screenshot_20210319-195802_My Files.jpg

0 Likes