Interesting - Does the self check show issues with both Vol up and Vol down? The reason I ask, is that when I can boot into safe mode (Pwr+Vol Down)... so it's as if only the Vol Up key is not registering on boot.
@Fatwa I just managed to wipe the cache from information that I found on the internet from a post from somebody in the US with the same problem that found a way around this. Unfortunately it won't help you if you don't have a computer anymore.
You need a computer which possibly has to have Smart Switch installed on it which is not confirmed but in my case is and connect your computer to your tablet using your usb cable and charging the tablet and then from the shut off state hold your side key-volume up combination as normally and it worked for me anyways
No idea why charging from a computer would make a difference because I tried multiple times charging from the normal power charger with no luck
This is definitely a new issue with 3.1 because I have the same problem since the update. I'm a heavy power user on my tab s7 plus so I regularly wipe the partition cache and since the update I'm unable to access it
feedback isn't escalation and problem resolution, it's rather information about reactions to a product, a team's performance of a task, etc. which is used as a basis for improvement. it doesn't attack the problem.
