Original topic:

Tab S8

(Topic created on: 11-22-2022 07:48 PM)
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BIBSG
Active Level 3
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Tablets
My new Tab S8 doesn't fast charge.

It's just 10/12 days since I had made the purchase, will Samsung replace the device or this goes under warranty/maintenance?

What should I do?

I tried cable and adapter swapping, my phone is working in all cable and fast charging.
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14 Comments
BIBSG
Active Level 3
Tablets
Sure, will take it. Thank you
BIBSG
Active Level 3
Tablets
Should I request replacement?
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Tablets
Yes you can. I forgot you just bought it only 12 days.
Helenna
Moderator
Moderator
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Tablets

Hi, we are sorry to hear this issue on your new Tab S8.

As you have tried everything, we kindly request you to get the device examined by the Samsung authorized service technician by using the given link to find the nearest Samsung Authorized service center. So that they will examine the device and get it fixed for you.

https://www.samsung.com/ca/support/service-center/

We would like to inform you that Samsung offers 12 months manufacturer warranty which is mainly for repair.

For replacement or return, we request you to contact the place of purchase and vist the below link for information about returns, if you have purchased from Samsung.com/ca/.

https://www.samsung.com/ca/shop-faq/returns-and-cancellations/

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BIBSG
Active Level 3
Tablets
Thank you Everyone, I got this resolved. I got my tablet replaced.
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