Original topic:

The port is not working

(Topic created on: 05-08-2023 03:51 PM)
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keyaan
Active Level 3
Options
Tablets
It Dirty how do I clean it
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6 Comments
Helenna
Moderator
Moderator
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Tablets

Hi, please follow the steps below to clean your charging port:

1. Turn off your tablet

2. Look inside the charging port. You may need to use a torch to help you. If you can see any debris in the charging port, especially over the charging contacts, the charging port needs cleaning

3. Gently blow into the charging port to remove any debris

Please note: you should not insert any objects into the charging port to clean it. This can result in damage to the charging port

4. If the charging port is still clogged, take it to a professional to be cleaned.

Please visit the link given below to know the nearest Samsung authorized service center.

https://www.samsung.com/ca/support/service-center/

electromanjim
Active Level 6
Tablets
Hi there, this is samsungs suggestion

Clean the charging port

One of the most common causes of charging problems is dirt, dust, or debris building up in the charging port. This can prevent the cable from engaging properly with the charging contacts in the port, causing charging problems.

Follow the steps below to clean your charging port:

1. Power off your device

2. Shine a torch into the charging port and look inside. If you can see dust or dirt, especially if it is covering the metal charging contacts, the charging port needs cleaning

3. Try gently blowing into the charging port to remove dust and debris

Please note: do not insert any object into the charging port. This can result in damage to the charging port.

4 If the charging port is still clogged, take it to a professional to be cleaned



Hope this helps
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JonnyWalker
Active Level 1
Tablets
Get yourself a bottle of Isopropyl Alcohol (this is electronic cleaner) dip a Q-Tip in it and gently rup inside the port. Thats what they'll do if you bring it to a mobile repair store... maybe blow in it first, just to make sure there's no debrit in the port. Get yourself a cleaning kit also would be a good idea too.Screenshot_20230508_184124_Amazon Shopping.jpgScreenshot_20230508_185107_Amazon Shopping.jpg
keyaan
Active Level 3
Tablets
What debrit
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JonnyWalker
Active Level 1
Tablets
I don't know, I'm just saying...
teearbey
Beginner Level 5
Tablets
Suggestions in cleaning kits, had a link for on the other day but can't seem to find it now
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