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Original topic:

Unsupported browser

(Topic created on: 10-30-2022 03:54 PM)
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Sh13
Beginner Level 2
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Tablets

About 10 days ago, fb suddenly stopped me from being able to make comments. I get a message saying my browser is unsupported and needs to be updated . It Iis updated. Same issue with Chrome and Samsung internet. My very old iPad which has an outdated Safari browser works fine. Can anyone tell me how I can fix this please?

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1 Comment
Samsung_Ruby
Community Manager
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Tablets

Hi!

Few things here, 1st ensure all google and Samsung components are updated to latest (component and galaxy store). OS need to be the latest as well.

Once checked, try few different WIFI spots, if still having issues try resetting the Wifi. (Phone settings)

Also the router settings need to be checked, it seems some of the models are ok, some not (WIFI 6 router)

If still having issues, return it to repair centre, they will test and check.

- Thanks, The Samsung Team

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