Galaxy software updates help improve the user interface, enhance security, and remove minor bugs. Follow the instructions below to update your Galaxy device’s software and keep it operating smoothly.
Note: Australian mobile operators and Samsung have identified a number of older mobile devices that will not correctly connect to an alternative mobile network to make Triple Zero calls when the customer’s primary mobile network is unavailable. These devices need to be updated or replaced to make sure they work reliably in an emergency. Head to our page, Keeping you safe: An issue with some older mobile devices calling Triple Zero to see if this affects your mobile device/s.
Please Note: The information on this page is for Australian products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
Perform a software update
During the update process, your device cannot be used and files will be inaccessible. Some carriers may require your device to be connected to Wi-Fi to check for and install updates.
For further assistance, please contact our Chat Support. To find your Samsung product's User Manual, head to Manuals & Downloads.
