BU8000 + HW-Q930B + HD Bluray player HELP!

[Members_jUMDls4]

Hi everyone

I have a UA85BU8000WXXY crystal UHD connected to a  HW-Q930B soundbar though a HDMI e-arc. 

I have recently connected a Panasonic dp-ub450 HD blu ray player. 

The blu ray player has a seperate HDMI audio out, which i have connected to the HDMI port on the soundbar. 

I have disconnected the e-arc hdmi going from the tv to the soundbar, as everytime i wanted to watch the bluray, the TV would automatically switch to the HDMI input on the soundbar. Which meant i can hear the film, but not see it. After disconnecting the e-arc hdmi. I can switch to the hmdi video to the Panasonic and see the film, and select the HDMI on the soundbar. 

When I reconnect the e-arc I will have the same problem. Does anyone 1) know what im talking about

and 2) have a solution, so i can watch the film and use the HDMI input on the soundbar for the sound. 

Now im having the soundbar cut out in regards to sound 

Thanks heaps 

Eddy

[Dietta]

Hi Eddy,

HDMI cables carry both video and sound. Have you tried plugging into the video/audio hdmi port (see pic) into the soundbar?

Should complete the connection with devices (I.e. blu rays, xbox, PS5, etc.) plugged into the soundbar hdmi ports and then e-arc running from soundbar to TV e-arc hdmi port.