Delay after pausing when using apps to cast

[wingardiumleviosa]

Hi! I just did my first home set up with a Crystal UHD, chromecast, and Q900 2020 soundbar connected via TV ARC. 

When casting from apps like Disney+ or Netflix, the audio will be silent for about 2 seconds after pausing and playing. Its like thr pause makes the soundbar immediately turn off and i end up missing some dialogue.

This doesnt occur on YouTube thought, does anyone know of a fix or what I'm doing wrong? 

[SamsungLaura]

Hi there, that's strange. I have reached out internally to our team for further testing to see if they can replicate the issue, and will get back to you when I receive a response. 

[wingardiumleviosa]

Thank you. I tested other apps and Twitch, and Dailymotion also appear to work fine. The issue seems to he with D+, Netflix, Stan, and similar apps

[SamsungLaura]

Hi there, thank you for your patience. Our team has advised that this would be due to the sound source of those apps when casting. Alternatively, they recommended trying the TV apps instead to see if this prevents the delay.