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04-15-2022 10:48 AM in
TV & AudioHave a QT65 bought new a couple of months ago. All set up and working well. Recently when I say ok google turn on Samsung TV (mini or phone) it would tell me that assistant wasn't set up or you will need to sign in. Checked tv assistant was setup logged in and could use it on the remote. So I reset the tv, went through the set up and got Google Assistant to turn on the TV...YEAH or so I thought, went to use the remote and it said I needed to set up Google Assistant. Dis all set up remote working but now back to square 1 when I say turn on Samsung TV I get the message that it is not set up when it is.
Any idea's, it's slightly frustrating.
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10-24-2023 04:09 PM in
TV & AudioMy Samsung UA43AU8000 tv kept saying "you need to complete setup", "you need to sign in", would give me a code, the code never worked on any device, always says "no devices found".

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04-15-2022 05:07 PM in
TV & AudioHi @ozboy01, that's strange. Are you able to remove Google Assistant entirely from the TV and set it up again following the steps below:
https://www.samsung.com/au/support/tv-audio-video/how-to-setup-google-home-on-a-samsung-tv/
https://www.samsung.com/au/support/tv-audio-video/google-home-voice-commands-for-samsung-tvs/
Let me know how you go with this.
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04-16-2022 08:49 AM in
TV & AudioThank you for your reply. Not sure what you mean by "remove Google Assistant entirely" it's not an app so I can't uninstall, however I logged out and tried the above no difference. I then did (another reset) and reset up from scratch with everything and again no change. It is strange it used to work as it should up until about a month ago, then this. Thanks again for trying to assist I appreciate it.
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10-24-2023 04:09 PM in
TV & AudioMy Samsung UA43AU8000 tv kept saying "you need to complete setup", "you need to sign in", would give me a code, the code never worked on any device, always says "no devices found".
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10-25-2023 11:35 AM in
TV & Audio