After coming home from holidays we turned on our samsung smart tv and it now turns off every 20 or so seconds and a message “Smart TV powered by Tizen” message comes up. Most of the time the tv no longer turns on, its like the “motherboard” or something has faulted. TV is only 2 years old… any ideas??
I am really sorry that you are having this issue. It means that your TV has a glitch, software problems, or a hardware issue.
I'd really like to look into this for you. If you could send an email through to members.au@samsung.com with the below details, I'll have this issue escalated for you.
Subject: SamsungClaudette – Tv turning off after of few seconds of turning it on. Body: Order Number: Name: Phone Number: Email:
I am having the same trouble with my Samsung ua50tu8000w, 5 years old. It keeps turning itself off after a few seconds and keeps trying to start again. I have tried everything that has been suggested but nothing works. The red light where the on/off button is located keeps flashing also. Has anyone any ideas how to fix??
I am sorry that you are also having this issue with your TV . I would really like to look into this for you. If you could send an email through to members.au@samsung.com I will have this issue escalated for you.
Subject Title: SamsungClaudette – TV software issue <----Please post this in the Email Subject as well as your community handle.
