I installed a Samsung update on my A10s a couple of days ago and since then my Koodo prepaid isn't working. Samsung Canada sent me to Koodo...who sent me back to Samsung Canada...who told me to contact Samsung Hong Kong as my phone is from there...an...
Yup, that is the same thing I think. My message said that too and Koodo checked it and said there was nothing wrong from their end, and gave me a new Sim card which didn't work either.I did the factory reset suggested by reddograbbit (easier to use ...
Thank you, appreicate it. I will look for SmartSwitch later. Factory reset seems like a scary prospect but I don't have much choice at this point!
thanks RedDogRabbit, I appreciate all your efforts. It seems a big coincidence that it started right after the update esp as squigg12 seems to have a similar problem but I am really not a tech person so bow to your superior knowledge!Model is SM-A107...
I could try that later. The koodo guys did the opposite and tested both my old sim card and the new one they gave me in another phone and it was fine.
