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12-21-2024 05:31 AM in
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12-23-2024 12:00 PM in
WearablesHi Mrzooky,
We are Sorry to hear this issue from you. For touchscreen having touch inputs, try open Wearable apps > Advanced. Try disable Touch wake up and bezel wake up. Will the random touch still exist?
If above suggestion is not working, do a backup for your watch. Open Wearable app > Account and backup > Backup data. Then, go to Geneal > Reset
After reset, don't try to restore your watch data immediately. Test the touch screen see if it is working.
If after reset is working without restore, it could be caused by 3rd party watch face. If after reset still not working, you may need to bring your watch to any nearest Samsung Authorized service center or any nearest Samsung experience store to check your watch by the technician.
https://www.samsung.com/ca/support/service-center/
Thank you.
