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Original topic:

Allergic reaction to Watch4 Silicon Band

(Topic created on: 08-04-2022 10:29 PM)
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AlexisCee
Active Level 4
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Wearables
So, a week into having a brand-new Samsung Galaxy Watch4, I discovered a rash with tiny blisters on the spot where the silicon band of my Watch4 rests. 

Any idea what this band is made of? Or if there are straps that will not cause the same reaction? I do not have any known allergy and I have been using silicon stuff with no problems. 
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2 Comments
SamsungRightCare
Community Manager
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Wearables

Hello AlexisCee,

Samsung Cares.

We regret that you are experiencing discomfort while using your Samsung Galaxy Watch 4.

Your limited-edition watch bands are made from eco-friendly, recyclable materials including apple peels.  

Meanwhile, we do recommend that you visit an Allergist nears you, as he/she's the only  specialist that can determine whether a person has an allergic reaction and what triggers it.

If symptoms persist, please do reach us on the following e-mail address. You can then add photo (total size limit is 10MB) there.

Samsung Customer Service Email 

 

Hope your problem gets solved.

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SamsungRightCare
Community Manager
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Wearables

Hello AlexisCee,

Please call and/or reach out to us on the below contact details:
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
84222111 [All Product, Landline]
Daily (8:00 AM to 8:00 PM)

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