I understand the buds are delayed and it's fine to wait but I was told my watch would ship separately. It was supposed to originally be here on the 19th and I've contacted support every 2-3 days and been told it would ship in 2-3 days every time. Was told this this Monday and have not bothered to even try again yet
If I didn't follow tech news I wouldn't even know about the buds causing this. There has been 0 information provided and everything I've been told by support is a lie.
Support are pathological liars. They have no idea when customers will get their devices. When I was chatting with a supervisor she's telling me my buds3 pro won't be shipped until the end of August just as I receive a email from Samsung saying my order will be shipped on August 9th. So yeah, Support is full of it.
We are sorry for the delay and the inconvenience caused to you.
Kindly provide us the details requested in the DM(direct message), so that we will check status with the Online shopping team regarding the issue.
Please check the direct message by following the below instructions and reply to us with the requested information. Log in to the web version of Samsung Members community Canada (Link: https://r1.community.samsung.com/t5/community/ct-p/ca-community) and click on the Message icon at the top right (Samsung Members) >> Inbox >> Reply to the DM (Direct Message).
OR
Viewing your Direct messages Inbox from your device. On the Members app go to the Community tab. Click on your profile picture and username. Click on Direct message.
