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10-21-2019 10:08 AM in
WearablesHey Samsung Members!
This is the second installment of "Ask an Expert" - this time its about all things Wearables! The thread will open and we'll go live on October 24(Thursday) from 3-4pm EST! When the thread opens we'll be answering your questions LIVE! Remember to comment on the thread during that time so that we can respond:)
For those who are new, or would like a refresher, here are some of the guidelines to it:
Format:
- Please post one question as a “Comment” in this discussion thread
- The moderator will use the ‘reply’ function in the comment to your answer question based on the Expert panels’ input
- Only one reply per comment will be made during the event – if there are follow up questions please send them to the Moderator afterwards and we will ensure you get more info!
Some suggestions to keep things moving:
- Please allow a moment or two for your comment (question) to be replied to – we may need to leverage the knowledge of one or two people in the room to create a clear and accurate reply
- Please do not flood the forum with multiple comments (questions) – let’s give every Member a chance to ask – per above, we will be happy to continue replying during the days following the event
- Please follow our community guidelines at all times
We'll see you then!
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10-24-2019 12:35 PM in
WearablesGalaxy Smart watches LTE variants support Samsung Pay without being connected to your phone. The Galaxy watch you are using may not have the LTE feature that is the reason you are unable to use the Samsung Pay app. Please double check!
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10-24-2019 12:36 PM in
Wearables- Mark as New
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10-24-2019 12:44 PM in
WearablesThere is a Watch Viewer app for Twitter in the Galaxy Store currently, but the official Twitter app will be available soon.
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10-24-2019 12:40 PM in
WearablesHere is a question from @Gemini:
#askanexpert I was wondering if there's any plans on adding a full version of Bixby with the updated voice on the current or upcoming Galaxy smart watches?
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10-24-2019 12:41 PM in
WearablesHi @Gemini! We appreciate your interest in Bixby application. Samsung always improves its applications to be better and help the customers. Currently Bixby voice is available - stay tuned for future updates. We do not have information whether it will be added on the current Gear devices or upcoming Smart watches.
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10-24-2019 12:45 PM in
WearablesHere is a question sent by @Ilyes:
Is samsung going to push more updates on the Galaxy Buds?
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10-24-2019 12:46 PM in
WearablesThanks for the question! Samsung pushes updates for the devices when new features are available. When the update is released you will see a notification to install it. You can also check the update manually by following this path.
Galaxy Wearable app>>About earbuds>>Update earbuds Software.
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10-24-2019 12:48 PM in
WearablesQuestion from @feebee: I can't get my fit e working
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10-24-2019 12:50 PM in
WearablesHi Feebee - We are sorry to hear that your Galaxy Fit E is not working. We would be glad to assist you in fixing your device. Can you please get back to us with the detailed description of the issue which would help us in fixing your watch? Feel free to text us at 932273 to provide details so we can assist!
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10-24-2019 01:02 PM in
WearablesHi everyone! The thread is now closed. Thank you for everyone who asked questions in both this thread and the thread previous:) We'll see you all next time!
Cheers,
Jeremy:)