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Original topic:

Buds+ battery discharge

(Topic created on: 08-02-2021 08:22 AM)
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Venzerous
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Wearables

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Few days after I fully charge it without being opened.

Buds+ right bud discharges even if not being used. Any same experience?

Hope this is just a charging algorithm issue that should get fixed by the new buds+ software update.

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Buds+ Software Update


1 Solution


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Solution
SamsungRightCare
Community Manager
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Wearables

Hey there! Amazing day! It may have been connected to the new battery algorithm that came with the update. Have you also tried resetting the buds and also draining them to 0 then recharge them fully again. Hope this helps! Feel free to reach us via our toll-free hotlines should you still need technical assistance. 

MOBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
Available 24/7

LANDLINE: PLDT Toll-free: 1-800-10-726-7864
Globe Toll-Free: 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)

LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

Hope this helps! 😊

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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3 Comments
Solution
SamsungRightCare
Community Manager
Options
Wearables

Hey there! Amazing day! It may have been connected to the new battery algorithm that came with the update. Have you also tried resetting the buds and also draining them to 0 then recharge them fully again. Hope this helps! Feel free to reach us via our toll-free hotlines should you still need technical assistance. 

MOBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
Available 24/7

LANDLINE: PLDT Toll-free: 1-800-10-726-7864
Globe Toll-Free: 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)

LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

Hope this helps! 😊

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Wearables
draining the batteries actually worked, thanks!
Wearables
Noticed that too, back then it was very prominent on my left buds, but changing the tips and the seals plus those software updates made the idle battery drain less for me.