cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

buds pro causing ear infection

(Topic created on: 07-25-2022 02:29 PM)
483 Views
Andrewongtian
Beginner Level 2
Options
Wearables
anyone facing the same issue? wore it for a day resulting in ear itchy and subsequently stopped using. when i feedback. they insist i must hav medical report. 

did a google search and it seems to be issues faced overseas too. But this samsung is insisting we are to get a medical report. yet they dont want to reimbus any medical fees.
13 Comments
Wearables
I been using for about 3 yrs now.. from ear bud to now bud 2... never really had problem..
0 Likes
cecil97
Beginner Level 2
Wearables
im also using buds pro for 1+ year now and i dont really have any issue with it
0 Likes
JP19
Expert Level 3
Wearables
I think if u are having ear infection from wireless earphones, I would suggest getting an open earphones or headphones.
0 Likes
Knots
Active Level 7
Wearables
i used alcohol swab to clean it after using. Do it at least once a week for hygiene purposes.
JP19
Expert Level 3
Wearables
Agree with u. Hygiene is very important. Normally, I will clean my airpods with a mildly damp cloth after every run and allow them to dry for a few hours, before placing them into the case afterwards.
yelrihs89
Active Level 1
Wearables
I'm not sure whether you are allergic to the buds. Maybe you might need to use some wipes to clean it before using. Some of us have sensitive ears. But if it really doesn't work for you, I would suggest to change to headset but I know its slightly bulky which might cause inconvenience.
JP19
Expert Level 3
Wearables
Yes very true.. most who have sensitive / allergic ears, opt for headsets, reducing the chance for a reinfection. 👍👍👍
0 Likes
leelee445
Active Level 4
Wearables
Use cotton buds dip in cold water you need to use multiple times the infection will go away
rabbitJohnson
Beginner Level 2
Wearables

Just got the new Buds Pro2 after upgrading from the original Buds Pro. Just sent them back because after just 1 hour same as originals- itching, discharge and irritation. Too bad because they sounded awesome. Thought Samsung would have fixed it after the problems with original.

0 Likes