Original topic:

Buds pro problem

(Topic created on: 05-13-2022 10:41 AM)
247 Views
ki2000
Beginner Level 2
Options
Wearables
I tried to connect my buds pro to the wearable app but its not letting me connect and not letting me use the functions???

image


0 Likes
7 Comments
Cassidy
Expert Level 5
Wearables
Bluetooth enable ?
Be sure you haven't enable Energy Saver in Device care
0 Likes
ki2000
Beginner Level 2
Wearables
Bluetooth is on and power saver is off
0 Likes
Brantley
Moderator
Moderator
Options
Wearables

Hi, we advise you to try steps from the link shared by cassidy and keep us posted.

0 Likes
ki2000
Beginner Level 2
Wearables
When I try to pair it using the wearable app it's not showing, my buds pro doesn't appear when I try to search for new device
0 Likes
Cassidy
Expert Level 5
Wearables
Hey @Ki2000 , a update for the Buds connection is available today in the Galaxy Store...maybe it will help you with pairing your Buds Pro.
Try it and tell me if it resolve your problem ?Screenshot_20220513-112621_Galaxy Store.jpg
0 Likes
CharmaineK
Active Level 5
Wearables

I had to unpair and pair again after running the Buds update. I had to do this for all the devices I use the Buds with.

0 Likes