Original topic:

Dead pixels on watch6

(Topic created on: 05-20-2024 09:19 PM)
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ez1to3
Active Level 4
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Wearables
Just noticed today.. see bottom of the screen. no idea how it even happened. Is this covered under warranty?

image


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2 Comments
Helenna
Moderator
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Wearables

Hi ez1to3, that's really sad! Please try restarting the device. Sometimes, a restart will fix temporary issues.

If that doesn't fix the issue the device needs to be physically examined by service technician to find out the root cause of the issue. You can carry the device to the nearest Samsung experience store.

https://www.samsung.com/ca/support/service-center/

Thank you.

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ImCanadianEh
Active Level 4
Wearables
Oh I hope you find out what's wrong that's weird