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06-08-2022 07:17 PM in
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02-17-2024 10:33 PM in
WearablesI am on my 3rd infection, this is not an allergy but a clear lack of knowledge about the toxic material some were made from
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10-03-2024 07:31 AM in
WearablesThey knew about this problem before the Galaxy Buds Pro 2 version, as consumers have been complaining about earlier versions since at least 2021. Despite this, they continue to direct their customers through an arduous process that ultimately doesn't offer a resolution.
This is not an isolated problem, as evidenced by an ongoing class action suit.
In my case, I noticed itchy ears and a watery discharge after the first day of using the Samsung Buds Pro 2. I switched to my old Beats and Sony buds, and the problem disappeared after a few days. I treated the buds under UV light and changed the tips to ones I've used before that didn't cause ear itching, and the problem immediately came back after only a few hours. The issue appears to be something about the earbud housing itself, causing an allergic reaction for a subset of their users across the entire Buds series.
Instead of offering BS answers, Samsung should fess up, change its manufacturing process, and offer relief to maintain customer loyalty. Unless I hear otherwise, I will not buy another Buds product from Samsung.

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