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Original topic:

Escalation

(Topic created on: 03-22-2023 10:51 AM)
137 Views
Reysung21ultra
Active Level 1
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‎03-22-2023 10:51 AM in 

Wearables
Escalation ID sent ,promised they sending e voucher on my email but its a joke! All the sweet promises are gone after you've got paid the purchase. 
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3 Comments
Helenna
Moderator
Moderator
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‎03-22-2023 06:16 PM in 

Wearables

Hi, we are very sorry for the inconvenience caused to you.

As it is e-voucher issue, we kindly request you to contact our Online shopping team.

Please contact our Online shopping team by the link given below, so that they will help you accordingly.

https://www.samsung.com/ca/support/contact/#contactinfo

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Reysung21ultra
Active Level 1
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‎03-22-2023 08:22 PM in 

Wearables
After the chat, another false hopes I got. Screenshot_20230305_083011_Samsung Internet.jpgScreenshot_20230227-123010_Samsung Internet_1000002241_1677519011.jpg
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Reysung21ultra
Active Level 1
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‎03-22-2023 08:24 PM in 

Wearables
How many times I need to contact your chat service?Screenshot_20230305_083644_Samsung Internet.jpg
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