Galaxy 6 - Samsung Wallet

[AmandaTo]

** EDITED TO ADD......I have just tried to set up Samsung wallet on my husband's G6 watch and he is experiencing the same issue

Having issues,have set up my debit and credit cards on my S21 Ultra but am unable to transfer them to my Galaxy 6 watch due to 'my name changing to James Bond?!'

Bank won't verify because different name, Samsung support have no idea and gone through the settings of my phone.

Any suggestions or anyone else having issues? 

First time using Samsung Pay/Wallet as I've finally upgraded from the initial galaxy watch - thanks

[SamsungClaudette]

Hey @AmandaTo

I have looked into this and understand your in contact with our Error Report team on Members.

They'll be in touch with you once they have further information regarding this error. 

Kind Regards,
SamsungClaudette

[AmandaTo]

Hi Claudette thank you yes I have, I was secretly hoping a member would know the answer 😂

[lereditario]

Same here! Bankwest is who i bank with. Same issue as you only happens on my watch 6, no issue on my 4 or 5.. just this 6. It's stupid..

[AmandaTo]

Any chance this is being rectified? Error team on members want ME to prove it's an issue in a way that's absolutely impossible. Had my watch since 18/8 and still this keeps happening.

[lereditario]

I got this just now.. the banks are useless

[AmandaTo]

Ohhhhhh so it's just us?????? Bankwest blamed Samsung.....omg this is getting more painful by the day. Thanks for posting this!

[lereditario]

Yup, but ive seen banks in the US face the same issue.. I'm ditching Bankwest.. I had one Karen abuse me on the phone, every day I've either had bankwest call me or send me a msg in the bank app telling me to manually add the card to my watch first lol 😆. Which can't be done.. needs to be on phone first. Which I always manually add

[lereditario]

My watch just said it has an update.. fingers crossed

[lereditario]

After update, same issue!