galaxy active 2 battery issues

[gus13]

I got my galaxy active 2 two weeks ago, and the battery lasts up to 24h maximum. It holds battery through the day, and it drains completely overnight. Does the REM sleep tracking feature suppose to drain my battery like that?

I have the heart rate function set to manual, always on display is off,already updated the watch software, already reset the watch. 

[keagan]

Hi gus13, When you connect your Galaxy Watch Active2 to a mobile device after resetting it, the Galaxy Watch Active2’s battery may drain more quickly while syncing data, such as contacts. Could you please provide a screenshot of the battery usage by following the path below.

Open Galaxy Wearable app >> Settings >> About Watch >> Battery.

[gus13]

 since my phone was out of battery this morning, I wasn't able to see which app has drained the battery out but I'll keep an eye on it. This is how it looks like since I recharged it.

Thanks for the speedy response, by the way!

[Tallman]

Hi gus13, maybe be check battery usage to find out what draining your battery 😉

[gus13]

I just post it above. I'll keep an eye on it throughout day. Yesterday before I reset the watch, Samsung Health was using 50% of my battery. Let's see how it goes today!

Thanks for you help!!

[Tallman]

Looks like your watch face use the most. You have AOD on? My watch face use 1% after 14hrs. I do not have AOD on.

[gus13]

It's actually off. I'm wondering if the watch style has any impact on battery consumption.

 

if the watch face style has any impact on consumption. 

[keagan]

Hi gus13, I suggest you to try using another watch faces on power-saving mode and check the battery usage again.

[Tallman]

Yes, try another watch face or use default Samsung watch face.

[gus13]

 I'll try that. Just for the record, I was using a samsung standard watch face.

I've read a few threads on the forum, and I must say it's weird when the solution for battery issues is not to use a feature that comes with the watch e.g turn AOD off, turn REM off, turn Heart rate off etc... I expected Samsung to provide me with a product that works right out of the box.