Galaxy active 2 watch strap

[Jen04]

Hi, I recently bought the purple galaxy active 2 and wore it for about a week and there is discolouration on the watch strap already. 

Would like to know if anyone has the same issue? 

[Jen04]

The discolourations are at the points that are in contact with my wrist which makes it pretty ridiculous.. I do clean it every day after wearing so I am not sure why this happened.

[SamsungNantakkumar]

Hello Jen04. I'm Faiz from Samsung.

We're sorry to learn of your experience with your Galaxy Watch Active2 strap issue. May we invite you to book an appointment at our service centre - https://www.samsung.com/sg/support/where-to-find-samsung-service-centre-in-singapore/ where our service engineer will assess your device and advise you accordingly?

Thank you