Original topic:

Galaxy buds 2 going through wash

(Topic created on: 11-01-2022 02:42 PM)
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Aiden_Hosick
Active Level 3
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Wearables
My galaxy buds 2 went in the wash. They seem fine everything sounds good the case charges. The light on the case keeps blinking red though but it's at 82% battery. What does that blinking red light mean?
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Aiden_Hosick
Active Level 3
Wearables
Yes they are
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Helenna
Moderator
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Thank you for confirming.

We are glad to hear that the Galaxy Buds 2 are working fine.

Please get back to us if you require any further assistance.

Aiden_Hosick
Active Level 3
Wearables
About that the case will charge the buds 2 when it's plugged in but it won't hold a charge. So if I want to charge the buds I need to plug the case into the wall
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Helenna
Moderator
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Hi Aiden_Hosick, we suggest you to get it examined by the technician to fix the charging case.

You can visit nearest Samsung Experience stores.

SES store (Yorkdale; Eaton Center; Sherway Garden)

TeeCeeRox
Beginner Level 2
Wearables
So, my situation is similar. My earbuds were in the case and got washed while being inside the case in the washing machine. Found before drying, thankfully.

The case and earbuds had some water drops on them and not like dripping.

I am thinking of putting these in a rice bag.

Worrying about electrocuting myself, so not putting on charge to check case yet.

Any other suggestions?
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Aiden_Hosick
Active Level 3
Wearables
Honestly. Just put it in a rice bag overnight and try charging in morning. If the case charges and earbuds sound normal. Good. If not. See what's wrong and try to fix it. My earbuds took a few days to sound normal again but the case won't hold a charge for me anymore
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