When you close this post and get the main Comminity page look for the search icon, tpp right, search for "bud" and ypu will find others' suggestions on possible causes and solutions.
If you have already performed reset (and update software i assume), and nothing wrong in the connection, you might need to contact Samsung support for warranty.
And FYI I moved from India to Australia. I.e. from extreme Hot to Extreme Cold climate. Does that also make some effect on them? Coz they stopped working right after I panded here
Thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.
To send an error report for a wearable, follow these steps:
Go to Galaxy Wearables app > click on the device desired on the side menu
In the side menu, tap Contact us > Error reports (in the Get help section)
Fill in details and the frequency of the issue that you have with the wearable.
