Original topic:

Galaxy Buds - Right earbud battery problem.

(Topic created on: 12-19-2019 06:20 PM)
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Samsung_AGTAU6s
Beginner Level 2
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Wearables

I've been using this galaxy buds for 5 days now and I noticed serious charging problem on my right earbud. (left one is fine.)

I used both of them out of the box for the first time last Monday.  Then I put them in the cradle, charged it whole night. 

When I took them out in the morning, the battery for right earbud was only at 15%. (left one was 100%)

I thought that I might have put it wrong so I cleaned the things that connects buds and the cradle and tried to charge it again.

While it was charging, I check the battery status of the right earbuds through the 'Galaxy Wearable' on my phone.

I checked it goes to 100%, disconneced the charing cable and let it stay there overnight.

The next morning I took the right earbud out from the cradle and it says it only has 5% battery.

 

So, something's not right. 'Galaxy Wearable' App on my phone is up to date. I tried delete and re-install this app but nothing. 

I've looked other posts in us community and found there are so many others who have similar issues.

 

Could this be fixed?

Thank you.

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4 Comments
thejoker1
Active Level 7
Wearables
i would return it. I've seen a couple of issues like this in the past month
mytech
Expert Level 3
Wearables
Ditto 👌
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vape
Active Level 10
Wearables
Man people have been having bad luck with them! I've had mine for 6 months and I've drop than used them in - 30 c and haven't had a problem. Must be piss poor quality control with them.
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ukhan01
Beginner Level 2
Wearables
my left ear buds are 100% charged and connected but right one is not charging at all and not connected. what should do plehelp
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