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02-18-2024 07:13 PM in
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02-19-2024 09:20 AM in
WearablesHi, we would like to suggest you to contact our Online shopping team. So, they will help to get the best deal for you.
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02-23-2024 08:22 AM (Last edited 02-23-2024 08:25 AM ) in
WearablesPlease run more tests on them. if they last less than 5 hours per fully charged such as only about 2/3 hours, or the charge case does not provide 3 more time charges, then I think you might need to talk to Samsung support guys to rise your concerns and figure out a solution with them.
When I bought my first pair earbuds pro in the US, after about 6/7 months uses, I found the microphone has noise issue. Fortunately, I got a replacement after chatting with Samsung support guys.