Unfortunately most members have not received their Buds3 pro. I ordered on unpacked day and my delivery date is August 9th....we will see. Apparently they are already pushing a new update for the watch 7 ultra because battery life is NOT as advertised. It's really hard for me to understand how one of the largest tech companies in the world can have so many rollout issues. It's like Samsung had no inventory and had done limited testing prior to the rollout.
Nope it's never been dropped and if I recall I was having issues from day one .
I just figured out the root cause after doing my own testing . I have reached out to Sammy customer care and did not have a great experience (the guy was asking me why do I need the blade lights on when Iam talking to someone 🙃)but they did send me a return shipping label to send it to service center.
This is a very specific issue , it happens only when I take a call but not when Iam listening to YouTube or Spotify
Wow Helenna....you're the problem when you blame the customer right away. If you had been paying attention this issue along with buzzing while music being muted has been an issue since rollout. Also the buds tips fall out in you're ear. Samsung actually held back the 3 because of these issue and told customers there was a QC issue. So if you're going to be a mod then do your research
I'm having the same issue and it started day one. No drops or damage. Love the headphones though, but the crackly sound during phone calls is not good. Doesn't happen with my Buds 2.
What should I do? Is there an update that can fix the issue?
Service center replaced my buds 3 pro now it's working fine without any issues and the interference doesn't occur when I take the call with blade lights on.
Fantastic service from Samsung I sent the product on Wednesday and got it on Friday.
The even provided a return shipping label so good on you Sammy
