JihyunLee
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09-24-2024 02:45 PM in
Wearables
few problems noticed while using the buds 3 pro, one of which is after using especially i oni use the left side and right side inside the buds case, after which i put it back the charging case and next day realised that it never charged at all, and secondly, even if used bith earbuds, oni charges the right side and not the left side. secondly, when calling, partner or anyone else beside will say there is a static noise and they couldn't hear me clearly. tried reconnecting and it's still not clear. is this a defective set or what, pls update

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10-02-2024 02:21 PM in
WearablesHello JiHyunLee. I am Nantakkumar, from Samsung.
We're sorry to hear you're facing this issue with your device. Could you please contact our hotline at 1800-7267864 (1800 SAMSUNG) for further assistance.
Thank you.
