Original topic:

Galaxy sm-r170 earbuds

(Topic created on: 11-20-2022 05:00 PM)
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Bonsie
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Wearables
Thought I would dig out the sm-r170 earbuds to use with galaxy s21 ultra. As I originally got them with a deal with the galaxy s20 fe.

Before I paired, tested my apps I normally use.
I.e. google, Gmail, Adobe reader, waze. All good.

Pair up the galaxy af2c that's what Bluetooth seen. Could hear the sound etc...no problem.

Go to use one of my apps google. Continually get the app has crashed., restart Phone.
Works the google crashes again

Unpair galaxy af2c earbuds
Uninstall the galaxy wear and galaxy wearable 
Power off and all my apps work perfect again.

Is their a known bug? Or are the sm-r170 not compatible with galaxy s21 ultra.

I thought my phone got possessed with a virus.
1 Comment
Wearables
If you are connected to the earbuds, google apps are crashing? But if disconnected, all working fine?

You can try clearing the google apps cache first. But based on your testing that it works if disconnected, it seems there are others causing it.

Maybe you can try sending an error report via the Samsung Members app.

Samsung Members app > Support> Error reports > Application > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in the top right.