05-27-2022 06:23 PM in
I have a Galaxy Classic 4 smartwatch. Purhcased in Canada, from Best Buy.
I have all the latest updates for my samsung phone and the watch.
I don't have the blood pressure monitor features even though they were released back in April.
I suspect maybe my region is not Canada, even though I bought it new at a major chain in Canada.
How can I check the region? What other reasons might there be for these features not being included.
05-27-2022 06:29 PM (Last edited 05-27-2022 06:38 PM ) in
You should have a W in the phone model number if it is Canadian and what model of phone are you trying to use?
Do you have the app Samsung Health Monitor installed on your phone as you need that to make everything work
05-27-2022 06:30 PM in
05-28-2022 09:40 AM in
Hi, Could you let us know your device model number ?
06-06-2022 07:56 AM in
I left my watch somewhere on an out of town visit and will check the model of the watch when I get it back.
It was purchased at a physical BestBuy store location in Barrie, Ontario.
Phone was purchased from Canadian carrier Rogers.
My phone is an S20 FE 5G, model SM-G781W
06-11-2022 05:45 AM in
I replied in thread with my watch model info.
06-13-2022 08:53 PM in
Any thoughts on this since I postedy model number?
07-05-2022 03:48 PM in
I'm still looking for a solution to this problem Brantley. I provided the info you requested. Can you help?
Ok I now have my watch model info.
Galaxy watch 4 classic 0PFT,. Model number SM-R880
Other relevant info in previous posts.
06-26-2022 06:34 AM (Last edited 06-26-2022 06:35 AM ) in
